![]() Live chatĬamtasia’s live chat feature allows users to connect with a customer support representative in real-time and get help with any issues they’re experiencing. Phone support is available Monday-Friday, 8 am-7 pm EST. Phone supportĬamtasia also offers phone support for users who need immediate assistance. You can submit a support ticket through the TechSmith website and receive a response from a customer support representative within 24-48 hours. Email supportĬamtasia offers email support for users who need more personalized assistance. The Camtasia community forums are a great place to connect with other users, share tips and advice, and ask for help with any issues you’re experiencing. Knowledge baseĬamtasia’s knowledge base contains a wide range of articles and tutorials on how to use the software, troubleshoot issues, and take advantage of its features. After 30 days, the trial will expire, and users will need to purchase a license to continue using Camtasia.īetter Customer Support? Camtasia Customer Support ReviewĬamtasia offers several resources for customer support, including: Image – 1. Once installed, they can access all of Camtasia’s features and create their own videos to test out the software’s capabilities.
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